Conflict Resolution

This workshop is for those seeking to understand an individual’s response to conflict, consider useful ways to resolve and repair relationships, as well as the potential benefits of positively working through conflict.

What will you learn?

Focussing on understanding why conflict arises, and developing useful strategies for resolution, you will

Identify conflict situations
Recognise how the mind & body react to difficult situations
Analyse conflict resolution styles
Consider resolution and repair techniques

The session covers:

Types of conflict
The stress response in conflict situations
Conflict management styles
Active listening
Assumptions, presumptions & perception
Steps to resolving conflict

How is it delivered?

This is a 3-hour session and can be delivered face-to-face or online. All our sessions involve a mix of thought-provoking content, group discussion and interactive activities to cater to different learning styles.

Where is the course held?

LinkLiving Skills Academy delivers across Scotland both online and face-to-face. We can deliver training at a venue of your choice* or we can organise your session at one of our training venues located in Edinburgh, Fife, or Falkirk. All our venues are modern and easily accessible and suitable for all your training needs.