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Who we are

An individual approach

LinkLiving have been providing specialist services to encourage health, wellbeing and independence for over 25 years. We are recognised as a leader in responding and delivering to individual needs. We have a reputation for being practical, reliable and providing good teamwork to all we support, to our service users, their immediate support network of family and carers, and their wider network of health professionals.

We strive for excellence. We are proud of our loyal customer base, which is built upon the quality of our services, the flexible and creative way we deliver them and the quality of our staff who deliver them.

Why choose LinkLiving?

We are an expert, highly regarded provider of high quality, individualised support services which make a difference to people’s lives. 

We believe we stand out because:

  • we focus on each individual, with a flexible, creative approach to fulfil their needs and potential
  • we involve each person every step of the way
  • we build long term relationships and partnerships by being caring, supportive, empathetic, responsive, reassuring, respectful and by listening to develop trust
  • we are practical, reliable, consistent and tenacious, providing good teamwork to all we support
  • our services are flexible, tailored uniquely to each individual's needs
  • the services we offer are wide ranging
  • our services are accessible and available to all
  • we actively encourage service user involvement to continually improve
  • the expertise, knowledge and approach of our staff is second to none
  • we understand the importance of continuity of service

Where we operate

LinkLiving is a not-for-profit organisation and is part of the Link Group, one of Scotland’s leading housing, regeneration and support organisations, providing services to 10,000 families and individuals in 26 Scottish local authority areas.

LinkLiving currently offer services in Edinburgh, East Lothian, Midlothian, Fife and Falkirk, providing over 2,500 hours per week of practical support, advice and care to 400 vulnerable adults and young people. Our services are usually provided in the home to support each individual's journey towards health, wellbeing and independence.

Our values

Underpinning all our activities and working practices across LinkLiving, we promise to:

  • Treat people with dignity and respect
  • Develop trusting and positive relationships
  • Empower people to make informed choices
  • Respond to individual and changing needs
  • Respect equality and diversity
  • Explore opportunities and learning to bring positive change
  • Have an empathetic, practical approach to address problems with creativity and innovation
  • Be non-judgemental
  • Provide encouragement to achieve